UK Digital TVs sold in Ireland : Get your money back !

If you find yourself in the situation that you cannot receive digital TV due to your TV not having the correct decoder you could get your money back.

In 2009 [Last year form 3rd Nov 2010] I bought a TV from Aldis under the impression it was an Irish  "digital TV" . I never asked and they never told me it would not work . All I knew was there was  "digital TV" written on the box , the leaflets and even the TV itself.  In April of this year I tried to tune in my tv for digital channels following a conversation at work about digital. The channels appeared with sound, epg but no picture. So I immediately contacted Aldi.  I had bought the TV in 2009 so when I contacted Aldi about the problem it was well over 12 months old.

This is how I got a full refund and luckily I still had my old TV so I didn't have to rush out for a replacement . I now intend to wait a while longer before deciding what TV to get.

1.If the TV was advertised as a "digital TV" then if it does not work in Ireland the retail is in breach of the Sales of good act 1980 for false advertising.

2.If the TV you bought is over a year old under European law  -

Directive 1999/44/EC of the European
Parliament and of the Council of 25 May 1999 on certain aspects of the
sale of consumer goods and associated guarantees


Sellers of consumer goods within the EU are obliged to guarantee the conformity
of the goods with the contract for a period of two years after the delivery of the goods. 

(I did not have to use this law with Aldi as they give a 3 year
guarantee with all their goods but other retailers are not so generous.)

Retailers pleading ignorance, don't fall for it !.

CEDA (part of IBEC) - The consumer electronics distributor association issued a memo to all it's members (manufactures and retailers) on 1st February 2008 warning of the dangers of making it not clear to consumers about digital TV but from my experience I have never seen a retailer point out that the TV will not work in Ireland.

Members of CEDA include:

Audiovisual Import, Beko, Dimpco, JVC, KAL., LG Electronics, Panasonic, Philips Ireland, Sanyo, Sharp and Sony Ireland.

Retails might come back to you and say all you need is a set top box and a scart to solve the problem , well I don't want yet another box hanging out of my TV thank you .